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Privacy Policy

Privacy Notice

Version: IV 2026-10

Effective Date: October 1, 2026

This Privacy Notice (“Notice”) explains how Cobham River Lodge (“we,” “us,” or “our”), operating via fishingmanitoba.com, collects, uses, discloses, and safeguards your personal information when you visit our website, book a fishing trip, or otherwise interact with our guest services.

SUMMARY

  • Who Collects and Processes Your Personal Information? Cobham River Lodge is the data controller responsible for collecting and managing your personal information.
  • What Personal Information Do We Collect? We collect contact details, booking and travel information, payment and billing details, dietary and physical accessibility requirements, and online usage data from your interaction with our website.
  • Why Do We Collect Your Personal Information? We process your information to manage guest bookings, coordinate lodge transportation (including fly-in charter logistics), provide customized fishing experiences, process payments, send marketing updates (with your consent), and ensure compliance with Canadian and provincial laws.
  • Your Rights. You have the right to access, correct, or request the deletion of your personal data, as well as the ability to opt out of marketing communications at any time.

PURPOSES FOR COLLECTING AND USING PERSONAL INFORMATION

Cobham River Lodge collects and processes personal information for the following specific operational and business purposes:

  • Booking & Trip Coordination: Managing reservations, processing deposit and balance payments, confirming flight/charter arrangements to the fly-in lodge, and coordinating customized lodge accommodations.
  • Guest Health & Safety: Accommodating specific dietary requirements, mobility constraints, or emergency contact information necessary for remote fly-in wilderness operations.
  • Customer Support & Communication: Responding to inquiries, sending pre-trip checklists and trip preparation materials, providing customer service during and after your stay, and resolving issues or feedback.
  • Website Analytics & Improvement: Analyzing website traffic patterns, user behavior, and online engagement on fishingmanitoba.com using cookies and similar tracking technologies to improve our site layout and service offerings.
  • Legal & Regulatory Compliance: Fulfilling tax, reporting, and licensing requirements enforced by Canadian federal and Manitoban provincial authorities (including fishing license verification and border compliance where applicable).

TYPES OF INFORMATION WE COLLECT AND HOW WE COLLECT IT

Information You Provide directly

  • Contact Details: Full name, email address, mailing address, and telephone number.
  • Reservation Data: Dates of stay, party size, fishing preferences, flight details, and emergency contact details.
  • Financial Information: Credit card or bank details submitted for booking deposits and final trip payments. (Note: Payment transactions are processed securely via third-party payment processors; we do not store full credit card account numbers on our servers).
  • Special Requests: Information regarding dietary restrictions or physical/health considerations needed to ensure safe accommodations at our remote facility.

Information Collected Automatically

  • Log & Usage Data: IP address, browser type, operating system, referring URL, pages viewed on fishingmanitoba.com, time spent on pages, and date/time stamps.
  • Cookies & Tracking: We use cookies and web analytics tools to gather usage metrics and personalize your web browsing experience.

DATA RETENTION

Cobham River Lodge retains your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Reservation Records: Maintained for the duration of your trip planning and stay, plus an additional period as required by Canadian accounting and tax regulations.
  • Marketing Lists: Retained until you request to unsubscribe or withdraw your consent.
  • Legal Holds: Information may be retained longer if required to resolve disputes, enforce agreements, or comply with statutory requirements.

SHARING YOUR PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. We share your information only under the following circumstances:

  • Service Providers: Trusted partners who perform operations on our behalf, such as air charter services, secure payment processors, email marketing software vendors, and web hosting providers.
  • Regulatory & Legal Obligations: Law enforcement, border control, or Canadian/Manitoban regulatory bodies when required by law, subpoena, or safety necessity.
  • Business Transfers: In the event of a merger, sale, or transfer of lodge assets, customer data may be transferred as part of the business operations, governed by this Notice.

MANAGING AND CONTROLLING YOUR INFORMATION

You have rights regarding the personal information we maintain about you:

  • Access & Correction: You may request to review or correct any inaccurate personal details in our possession.
  • Deletion: You may request that we erase your personal data, subject to legal and financial retention mandates.
  • Withdraw Consent: Where processing relies on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@fishingmanitoba.com.

MARKETING COMMUNICATIONS

  • Email Updates: We may periodically send newsletters, fishing reports, booking availability updates, or promotional packages. You may opt out at any time by clicking the "Unsubscribe" link at the bottom of any promotional email.
  • Transaction Messages: Unsubscribing from marketing emails will not prevent you from receiving necessary administrative communications regarding an active trip reservation or payment status.

CHILDREN’S PRIVACY

Our website is not targeted at children under the age of 18. We do not knowingly collect personal information directly from minors online. Minors traveling to Cobham River Lodge must have their reservation and trip details registered by a parent or legal guardian.

THIRD-PARTY SERVICES

fishingmanitoba.com may link to external websites, social media platforms, or external booking portals. Cobham River Lodge is not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy notices of any third-party websites you visit.

JURISDICTION & REGION-SPECIFIC DISCLOSURES

Canadian Residents (PIPEDA & Provincial Privacy Laws)

Cobham River Lodge complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy regulations in Canada. You have the right to access your personal information and request corrections if inaccurate.

U.S. and International Visitors

If you are visiting our website or booking a lodge stay from outside Canada (including the United States), please note that your personal information will be transferred to and processed in Canada, where data protection standards may differ from those in your jurisdiction.

CHANGES TO THIS NOTICE

We reserve the right to update or modify this Privacy Notice at any time. Any changes will be posted directly on this page with an updated "Effective Date." We encourage you to review this Notice periodically to stay informed about how we protect your information.

CONTACT US

If you have any questions, concerns, or privacy requests regarding this notice or the handling of your personal information, please contact our Privacy Team: