Book with Confidence | Cobham River Lodge2020-10-20T09:34:01-05:00

BOOK WITH CONFIDENCE

Coronavirus has now touched all of our lives and at this extremely difficult time, our thoughts go out to our guests and all who have been affected.

At Cobham we are ensuring that we stay ahead of any new developments that affect your trip, so that we can adapt accordingly.

Introducing Cobham’s risk free deposit policy.

  • How do you plan and book future fishing trips risk-free?COVID-19 in Canada
  • Will Covid-19 return?
  • What if there is another pandemic?

These are all perfectly normal questions during these times.

That is why Cobham River Lodge has listened to the fishermen that have contacted us and who have clearly stated that flexibility was now a key factor when booking a Canadian fishing trip. Cobham River Lodge has therefore taken the decision to introduce an unprecedented level of flexibility to ensure that everyone is able to make the decisions that is right for them. For all new bookings made between September 1st 2020 & May 1st 2021 we have implemented our Covid-19 Promise and our Covid-19 Viable. We believe these terms and conditions are amongst the most generous in Canada right now, and we hope they will give you the confidence, when you feel ready, to go ahead and book your next fishing adventure now with little risk. The only risk is doing nothing and finding out that the date you wish to trophy pike fish is no longer available.

COVID-19 PROMISE

Our COVID Promise States That:

  1. You have the right to transfer without fee, at any time to later date or season if your original trip is not Covid-19 Viable.
  2. If your trip is not Covid-19 Viable 7 days before departure, Cobham River Lodge will cancel your trip and offer you a choice of either:
    1. Postponing your existing booking to an alternative date, with no price increases.
    2. Receive a full refund.
  3. Balance payments will not be payable until we can determine if your fishing trip is Covid-19 Viable. If viable, balance payments will be required as per our standard terms and conditions (https://fishingmanitoba.com/canada-fishing-questions).

CRITERA FOR A COVID-19 VIABLE TRIP

We will only consider a trip to be Covid-19 Viable if it meets all of the following criteria:

  1. The Canadian and US Governments open their respected borders to fishermen.
  2. There is reliable airline access to/from the start/end of the trip.
  3. Following an assessment by both Cobham River Lodge and our local partners we are confident that your trip is able to run in both a safe and enjoyable manner.

THE WHAT IF’S

We understand that it is important to have flexibility and options therefore if you booked your trip between September 1, 2020 and May 1, 2021 and if at any point your trip to Cobham River Lodge is not Covid-19 Viable, you have the right to transfer without fee, to any other date available.

If your trip is not Covid-19 Viable 7 days before departure, Cobham River Lodge will cancel your trip and offer you a choice of either:

  1. Postponing your existing booking to an alternative date, with no price increases.
  2. Receive a full refund.

If you booked your trip between September 1, 2020 and May 1, 2021 and this happens your trip will immediately become not Covid-19 viable and we will contact you offering you the options below:

  1. Postponing your existing booking to an alternative date, with no price increases.
  2. Receive a full refund.

If you are a US citizen that booked your trip between September 1, 2020 and May 1, 2021 and this situation arises, your trip would not be Covid-19 viable and therefore you will have the following options:

  1. Postponing your existing booking to an alternative date, with no price increases.
  2. Receive a full refund.

We are offering free rebooking up to 60 days before travel. So if your trip as it is Covid-19 Viable but you do not wish to travel because of Covid-related concerns, we will transfer all payments received to a future date.

As mandatory quarantine when returning back to the US does not affect your actual fishing trip that is booked, your trip will still be deemed viable. However, Cobham River Lodge understands that for most people this is not a realistic proposition. In this circumstance we are now offering free rebooking up to 60 days before travel, meaning your trip is Covid-19 Viable but you do not wish to travel because of Covid-related issues, we will transfer all payments received to a future date.

As these elements are outside the control of Cobham River Lodge your trip would still be deemed as Covid-19 viable however, we will do everything within our power to help and assist. We are now offering free rebooking up to 30 days before travel, meaning that where we’re operating your trip as it is Covid-19 Viable but you do not wish to travel because of Covid-related issues, we will transfer all payments received to a future date. If within 30 days, and you have taken out travel insurance policy with a company like Travel Guard you will usually be covered for any unrecoverable costs. (Please note it is your responsibility to check the detail of your travel insurance protection)

This would be outside the control of Cobham River Lodge and your fishing trip would still be deemed as Covid-19 viable. If you have taken out travel insurance policy with a company like Travel Guard you will usually be covered for any unrecoverable costs. Please note you will need to provide written confirmation of the denied boarding order from the carrier when you make a claim. (Please note it is your responsibility to check the detail of your travel insurance protection). We will offer you the option of rebooking to a later date in the 2021 season or if a date does not exist, to the following season.  

We will only consider a trip to be Covid-19 Viable if it meets all of the following criteria:

  1. The Canadian and US Governments open their respected borders to non-essential travel.
  2. There is reliable airline access to/from the start/end of the trip.
  3. Following an assessment by both Cobham River Lodge and our local partners we are confident that your trip is able to run in both a safe and enjoyable manner.

It’s worth mentioning that most of the advice below is applicable also for those not travelling and is just considered good hygiene practice even back home.

Frequently wash your hands with soap and (ideally hot) running water for at least 20 seconds.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover your mouth when you cough or sneeze with a tissue, then throw the tissue in a bin and wash your hands. If you don’t have a tissue to hand, then sneeze into the crease of your elbow.

Do not travel if you feel sick and avoid close contact with anyone who is sick.

Carry hand sanitizer with you at all times and use frequently.

The actual benefits of using masks and/or other facial coverings are hotly disputed, however it increasingly seems that they will play some role in travel, especially at times when social distancing is not possible or not practical. However, should you decide to use a mask, you should ensure you continue to use all the above recommended precautions in order to minimize the risk of transmission.

Most airports and airlines now require you to wear facemasks at all times apart from drinking and eating.

To ensure the safety of our clients and our staff, we have set stringent criteria before we would consider a trip to be Covid-19 viable. Therefore, if a trip is Covid-19 viable our standard terms & conditions, transfer and cancellation fees will typically apply but if there were specific reasons as to why you were not able to travel then we would be as flexible as we could and consider each situation individually.

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